Terms & Conditions

Throughout this Agreement, the following terms shall have the meanings set out below. Capitalised terms not defined here shall carry their ordinary legal meaning.

2.1 Eligibility Requirements

To access and use the Services, you must meet all of the following requirements at all times:

• Be at least 18 years of age, or the applicable age of legal majority in your jurisdiction, whichever is greater.
• Have full legal capacity to enter into binding contracts under applicable law.
• Not be a resident of, or located in, a Prohibited Jurisdiction at the time of access.
• Not be subject to sanctions or identified on OFAC's SDN list, the EU Consolidated Sanctions List, or any equivalent governmental watch list.
• Not have been previously banned or suspended from the CryptoChain platform for a violation of this Agreement.
• Be accessing the Services for lawful purposes only, and not on behalf of any sanctioned entity.

2.2 Account Registration

To access certain Services, you must register for an account. When registering, you agree to:

• Provide accurate, current, and complete information during registration and promptly update it if it changes.
• Create a strong, unique password and maintain the confidentiality of your login credentials.
• Enable two-factor authentication (2FA) — strongly recommended and required for withdrawals above threshold amounts.
• Notify us immediately at security@cryptochain.io of any unauthorised access or suspected breach of your account.
• Accept sole responsibility for all activities that occur under your account, whether authorised by you or not.

2.3 Account Security

CryptoChain will never ask for your password, seed phrase, or private keys via email, chat, or telephone. Any request for this information is fraudulent. You are solely responsible for securing your seed phrase and private keys — CryptoChain cannot recover them if lost.

Your use of the Platform and Services is subject to the following conduct requirements. Violation of these rules may result in immediate account suspension and legal action.

CryptoChain reserves the right to monitor Platform activity for compliance purposes. We may report suspicious activity to relevant law enforcement authorities without prior notice to you.

4.1 Wallet Services

CryptoChain offers both self-custodial and custodial wallet options. For self-custodial wallets, you retain exclusive control of your private keys. CryptoChain has no ability to access, freeze, recover, or transfer your assets. For custodial accounts (available to verified users), CryptoChain holds assets on your behalf subject to our Custody Policy.

4.2 Trading & Exchange Services

The Platform provides spot trading, OTC desk access, and DEX aggregation. All trades are final and irreversible once confirmed on-chain. CryptoChain does not guarantee execution at any specific price. Slippage, liquidity constraints, and market conditions may affect trade outcomes.

4.3 Staking Services

Staking rewards are variable and not guaranteed. Staked assets may be subject to slashing penalties if a validator node acts dishonestly or is offline. Lock-up periods apply and early unstaking may incur penalties. Staking rewards constitute income in many jurisdictions — you are responsible for any applicable taxes.

4.4 DeFi & Liquidity Services

DeFi services including lending, borrowing, and liquidity provision carry significant risks including smart contract risk, impermanent loss, liquidation risk, and oracle manipulation risk. CryptoChain does not guarantee the security or performance of any third-party protocols accessible through the Platform.

4.5 NFT Marketplace

The NFT marketplace facilitates peer-to-peer transactions. CryptoChain does not verify the authenticity, IP ownership, or value of any NFT listed. Buyers and sellers transact at their own risk. On-chain royalties are enforced at the protocol level for CryptoChain-native NFTs.

4.6 Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted access to the Platform. Scheduled maintenance, emergency patches, or force majeure events may cause downtime. CryptoChain is not liable for losses arising from service interruptions.

Use of certain Services is subject to fees. All fees are disclosed in our Fee Schedule prior to transaction confirmation. By confirming a transaction, you authorise CryptoChain to deduct the applicable fees.

• All fees are quoted exclusive of any applicable taxes, which are your sole responsibility.
• Network gas fees are separate from Platform fees and are determined by blockchain congestion.
• Fees are non-refundable once a transaction has been broadcast to the network, regardless of outcome.
• CryptoChain reserves the right to modify the fee schedule with 14 days' prior written notice.
• CCT holder fee discounts apply to accounts holding a minimum of 10,000 CCT, verified at time of transaction.

Digital Assets are a novel and highly speculative asset class. Before using our Services, you must understand and accept the following material risks.

6.1 Market Risk

The value of Digital Assets can fluctuate dramatically within short periods. You may lose the entire value of your investment. Past performance is not indicative of future results. CryptoChain does not provide investment advice and nothing on the Platform constitutes a recommendation to buy, sell, or hold any Digital Asset.

6.2 Technology Risk

• Smart Contract Risk: Despite rigorous auditing, smart contracts may contain undiscovered vulnerabilities that could result in total loss of funds.
• Network Risk: Blockchain networks may experience forks, consensus failures, 51% attacks, or other technical failures.
• Private Key Risk: Loss of your private key or seed phrase results in permanent, irrecoverable loss of access to your assets.
• Protocol Upgrade Risk: Network upgrades may affect token economics, functionality, or asset values in unforeseen ways.

6.3 Regulatory Risk

The regulatory landscape for Digital Assets is rapidly evolving and varies significantly by jurisdiction. Changes in law may make certain Services unavailable in your jurisdiction, affect the tax treatment of your assets, or result in mandatory asset freezes or reporting requirements.

6.4 Liquidity Risk

Some Digital Assets and trading pairs may have limited liquidity, resulting in significant slippage, inability to execute trades at desired prices, or inability to exit positions entirely.

6.5 Acknowledgement

By using our Services, you acknowledge that you have read, understood, and accepted these risks in full. You confirm that your use of the Platform is consistent with your financial situation, investment experience, and risk tolerance.

CryptoChain operates in full compliance with applicable Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and Know Your Customer (KYC) regulations across all jurisdictions in which we operate.

7.1 Verification Requirements

• Tier 1 (Basic Access): Email verification and self-certification. Limited to withdrawals under $500/day.
• Tier 2 (Standard Access): Government ID, facial verification, proof of address. Enables up to $50,000/day withdrawal.
• Tier 3 (Enhanced Access): Source of funds declaration, enhanced due diligence (EDD). Required for institutional accounts and amounts exceeding $50,000/day.

7.2 Ongoing Monitoring

CryptoChain continuously monitors transactions using Chainalysis and Elliptic blockchain analytics to detect suspicious activity. We perform periodic re-verification and may request updated documentation at any time. Failure to provide requested information may result in account restriction.

7.3 Reporting Obligations

We are required by law to file Suspicious Activity Reports (SARs) with relevant financial intelligence units where we identify or suspect money laundering, terrorist financing, or sanctions violations. We are legally prohibited from informing you if such a report has been filed ("tipping off" offence).

All Intellectual Property rights in the Platform, Services, branding, software, code, designs, documentation, and content are owned by or licensed to CryptoChain Foundation Ltd. and are protected by applicable copyright, trademark, patent, and trade secret laws worldwide.

8.1 Licence to Users

Subject to your compliance with this Agreement, CryptoChain grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform and Services for their intended purposes. This licence does not include the right to sublicense, sell, resell, copy, modify, reverse engineer, or create derivative works of any CryptoChain software or content.

8.2 Open-Source Components

Certain components of the CryptoChain network and smart contracts are open-source and released under their respective licences (MIT, Apache 2.0, GPL). Open-source code is identified in our GitHub repository. Open-source licences take precedence over this Agreement with respect to those specific components.

8.3 User-Generated Content

By submitting content to the Platform (including NFT metadata, governance proposals, or forum posts), you grant CryptoChain a worldwide, royalty-free, perpetual licence to use, display, and distribute such content in connection with the Platform. You represent that you own or have the necessary rights to all content you submit.

8.4 Trademark Usage

The "CryptoChain," "CCT," and associated logos and marks are registered or unregistered trademarks of CryptoChain Foundation Ltd. You may not use these marks without our prior written consent. Press kit materials are available for media use under our Brand Guidelines.

Your privacy is important to us. The collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated by reference into this Agreement and forms an integral part of it.

By using the Services, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:

• We collect only the minimum personal data necessary to provide the Services and comply with legal obligations.
• We do not sell your personal data to third parties for marketing or advertising purposes.
• Your data may be shared with our service providers (KYC partners, cloud infrastructure) under strict contractual protections.
• You have rights to access, correct, delete, and port your personal data as described in the Privacy Policy.
• On-chain transaction data is publicly visible by nature and cannot be made private — this is inherent to blockchain technology.

10.1 "As Is" Disclaimer

THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CRYPTOCHAIN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Platform will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, completeness, or timeliness of any information on the Platform
• Warranties regarding the value, liquidity, or future performance of any Digital Asset
• Warranties that any Smart Contract will operate as intended under all circumstances

10.2 Third-Party Content

The Platform may link to or display content from third-party protocols, websites, or services. CryptoChain does not endorse, control, or take responsibility for any third-party content, services, or transactions. Your interactions with third parties are entirely at your own risk.

10.3 No Guarantee of Returns

Staking APY, liquidity mining yields, and other projected returns are estimates based on current conditions and may change at any time. Past yield rates are not indicative of future results. CryptoChain makes no guarantee of any return on Digital Assets.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRYPTOCHAIN, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM OR SERVICES.

11.1 Excluded Losses

Without limiting the above, CryptoChain shall not be liable for:

• Loss of Digital Assets due to smart contract exploits, hacks, or network failures beyond our control
• Loss of profits, revenue, business opportunities, or goodwill
• Loss of data, including loss of private keys, seed phrases, or wallet access
• Losses arising from market volatility, slippage, or liquidation of positions
• Losses caused by your own negligence, including failure to secure your account
• Losses arising from your reliance on information provided on the Platform
• Losses arising from regulatory changes that affect the value or accessibility of Digital Assets

11.2 Liability Cap

Where liability cannot be excluded by law, CryptoChain's total aggregate liability to you for all claims arising under or in connection with this Agreement shall not exceed the greater of: (a) the total fees paid by you to CryptoChain in the 12-month period immediately preceding the event giving rise to the claim, or (b) USD $100.

You agree to indemnify, defend, and hold harmless CryptoChain Foundation Ltd., its subsidiaries, affiliates, directors, officers, employees, contractors, agents, licensors, and successors (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your access to or use of the Platform or Services in violation of this Agreement
• Your violation of any applicable law, regulation, or third-party rights
• Any content or Digital Assets you submit, create, or transmit via the Platform
• Your negligence, wilful misconduct, or fraudulent activity
• Any dispute between you and a third party arising from use of the Platform
• Your failure to complete KYC verification requirements accurately

CryptoChain reserves the right to assume exclusive control of the defence of any matter subject to indemnification by you, in which case you agree to cooperate fully with CryptoChain's defence at your own expense.

13.1 Termination by You

You may close your account at any time by submitting a closure request via your Account Settings. Prior to closure, you must withdraw all Digital Assets and settle any outstanding obligations. CryptoChain may retain certain data as required by applicable law following account closure.

13.2 Suspension or Termination by CryptoChain

CryptoChain may suspend, restrict, or terminate your account and access to the Services, with or without notice, if:

• You breach any provision of this Agreement or any incorporated policy
• We are required to do so by applicable law, court order, or regulator direction
• We reasonably suspect you of engaging in fraudulent, illegal, or abusive activity
• You fail to complete required KYC verification within the stipulated timeframe
• Your account has been inactive for 12 consecutive months (with prior notice)
• You become subject to sanctions, bankruptcy, or insolvency proceedings
• Continued provision of Services to you would expose CryptoChain to legal or regulatory risk

13.3 Effect of Termination

Upon termination, your licence to use the Platform immediately ceases. CryptoChain will provide you a reasonable opportunity to withdraw your Digital Assets unless prohibited by law or court order. Provisions of this Agreement that by their nature survive termination shall continue in full force, including Sections 8, 10, 11, 12, 14, and 15.

14.1 Informal Resolution

Before initiating any formal dispute proceedings, you agree to first contact CryptoChain at legal@cryptochain.io and provide a written description of the dispute, the relief sought, and your contact information. We will endeavour to resolve the dispute informally within 30 days.

14.2 Binding Arbitration

If informal resolution fails, all disputes, controversies, or claims arising out of or relating to this Agreement, including disputes regarding its validity or breach, shall be finally resolved by binding arbitration administered by the London Court of International Arbitration (LCIA) in accordance with its Arbitration Rules, which are incorporated by reference.

• Seat of Arbitration: London, United Kingdom
• Language: English
• Number of Arbitrators: One arbitrator for claims under USD $500,000; three for claims above
• Confidentiality: All arbitration proceedings and awards shall be confidential
• Emergency Relief: Either party may seek emergency injunctive relief from a court of competent jurisdiction

14.3 Class Action Waiver

YOU AND CRYPTOCHAIN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. The arbitrator shall have no authority to consolidate more than one person's claims or to preside over any form of a representative or class proceeding.

This Agreement and any disputes arising under or in connection with it shall be governed by and construed in accordance with the laws of the Cayman Islands, without regard to its conflict of law principles.

Notwithstanding the foregoing, mandatory consumer protection provisions applicable in your jurisdiction of residence shall apply to the extent they provide greater protections than those afforded under Cayman Islands law.

For EU residents, nothing in this Agreement limits your right to bring proceedings before the courts of your country of domicile or to rely on mandatory provisions of EU law, including but not limited to GDPR, the Consumer Rights Directive, or the Distance Marketing Directive.

CryptoChain reserves the right to amend this Agreement at any time. We will notify you of material changes through one or more of the following methods:

• In-platform notification banner visible upon login
• Email to your registered address, sent at least 14 days before changes take effect
• Prominent notice on the Platform homepage

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Agreement. If you do not agree to the amended terms, you must cease using the Services and close your account before the effective date.

Version History

All legal notices, requests, and correspondence under this Agreement must be sent in writing via email to the contacts below. Notices are deemed received 24 hours after email transmission (unless a delivery failure is received) or 3 business days after postal delivery.

Registered Address

• CryptoChain Foundation Ltd.
• 94 Solaris Avenue, Camana Bay, Grand Cayman KY1-9003, Cayman Islands
• Company Registration: CR-2023-00847

These Terms & Conditions were last reviewed and approved by the CryptoChain Legal and Compliance team on June 15, 2025. They are governed by the laws of the Cayman Islands. © 2025 CryptoChain Foundation Ltd. All rights reserved.